Reference

PutarMega Privacy Policy For Your Account

PutarMega Privacy Policy explains how we handle the account details, device signals and wallet records connected with your access.

Account data clarityWallet record controlsMobile access contextLocal law applies
PutarMega PutarMega Privacy Policy For Your Account
REQUEST ROUTES

Privacy Help Beside Your Account Path

A clear request route helps when you need to ask about personal data rather than a wallet result. Use the contact route shown in account help and include the email or phone detail attached to your account, the subject of your request and any relevant date. We use those details to locate the correct record without asking you to send a full payment credential.

Team online

Access request

Ask what account, device or transaction records we hold about you. We may confirm your account details first so a privacy response reaches the correct person.

Correction request

Tell us which profile detail needs changing, such as a phone number or contact address. We can ask for an account step before applying an edit.

Privacy contact

For deletion, objection or policy questions, use the contact route displayed in account help. Include a clear request so we can assess it under local law.

DATA PRACTICES

What We Do With Your Account Data

Privacy controls work best when you know why each record exists and what action is available.

Account records

We use your account identifier, phone verification result and login history to recognise your access. These records help us respond to an account request without exposing another person’s data.

Device signals

A mobile browser may send device and session details when you sign in or move from the lobby to account help. We use these signals for access checks and unusual activity review.

Cookie choices

Cookies can keep a session active and remember basic page preferences. Your browser settings let you remove or restrict them, although some account steps may then require another sign-in.

Account security

We limit account actions after sign-in checks and may ask you to confirm a phone or account detail before discussing private records. Never send a full wallet password in a request.

Retention purpose

We retain records only for operational, security, dispute and legal needs described in this policy. When a record no longer serves those needs, we assess it for removal or further restriction.

Policy changes

If our handling of account, device or payment-reference data changes, we update this page and show the revised date or notice where appropriate. Check the page before making a new request.

Privacy Policy Questions From Indonesia

These Privacy Policy answers focus on the account actions you are most likely to take before or after access. They explain what to prepare, how wallet references are treated and how local rules affect a request, without asking you to share unnecessary personal details.

It covers account details, phone verification, login and device records, cookies, payment references and privacy requests connected with your access. It also explains retention, security checks and policy changes.

We use payment references and status details to match activity, but you should not send a DANA, OVO, GoPay or QRIS password through a privacy request. Share only the account detail needed to locate the record.

Yes. Use the privacy contact route in account help and request access to your records. We may confirm your phone or account identifier first, then assess the request where local law permits.

Submit a correction request through the account help contact route and identify the detail that is wrong. We may require a sign-in or phone verification step before changing the account record.

Device and session details help us recognise unusual access, protect account conversations and connect a privacy request with the right session. They also explain why a mobile browser may ask you to sign in again.

Retention depends on operational, security, dispute and legal needs described in the Privacy Policy. A DANA, bank transfer or virtual account reference may remain while it serves one of those purposes.

Yes. The action we can take, the checks we need and the response available to you depend on local law. We assess each request using the location and account details you provide.